Recruiting CRM Pricing for 3-to-10 Seat UK Agencies
Shortlists is £79 per user a month, all-in: CRM, ATS, interview notetaker, client portal, BD Radar and outreach — with no add-ons and no annual contract required. One plan, built for 3-to-10 seat UK recruitment agencies.
One plan. Every feature included. No annual contract required.
£79 per user a month, billed monthly, or £67 per user a month billed annually (£804 a year, a 15% saving). That covers everything a 3-to-10 seat UK agency runs day to day:
- CRM and candidate database, with natural language search
- ATS with a customisable pipeline
- Interview notetaker (Zoom, Teams, Google Meet)
- Client portal, no client login required
- BD Radar, overnight hiring-signal scanning
- Mail merge and outreach with open and click tracking
- Revenue dashboard and fee forecasting
- 100 credits per seat per month, shared across your team
No extra line items. No add-ons waiting at checkout. No 12-month commitment required. Teams of 10 or more get custom Enterprise pricing.
What you're currently paying vs what Shortlists costs
The comparison below uses the typical stack a 3-to-10 seat UK agency runs today. The Shortlists column is the full price — nothing extra.
| Cost component | Typical stack | Shortlists |
|---|---|---|
| CRM and ATS | £80 to £165/user/month | Included |
| Interview notetaker | £20 to £30/user/month add-on | Included |
| Contact enrichment | £30 to £60/user/month add-on | 100 credits/seat/month included |
| Client portal | Add-on or not available | Included |
| Outreach and mail merge | Separate tool, £30 to £80/month | Included |
| Data migration | £1,500 to £5,000 one-time | Free |
| Annual contract required | Yes (most incumbents) | No |
| Typical total per user/month | £160 to £330+ | £79 |
Why every other recruiting CRM costs more than it says
Most recruiting CRMs have a headline price and a real price. The headline price is what you see on the comparison page. The real price is what you're paying six months in, once the notetaker add-on, the enrichment credits, the outreach module and the next price increase have all landed.
That gap isn't an accident. It's the model. Three structures cost 3-to-10 seat UK agencies the most:
The annual contract. A 12-month commitment with a 90-day cancellation window means you can be 11 months into a contract you want to leave, waiting out the clock. That's not a product problem. It's a switching-cost problem that has nothing to do with whether the software is any good.
The add-on tax. A base price for the CRM. Then £25/user/month for the notetaker. Then £30/user/month for enrichment. Then a separate outreach tool, a separate BD tracker, a separate AI assistant. Each one is justified on its own. Together they make up the frankenstack: a set of tools that don't talk to each other and, added up, run £160 to £330+ per user a month.
The renewal increase. Annual contract renewals with built-in price increases mean the number you signed for isn't the number you pay in year two. One CRM in this market has a documented pattern of attempting 20% price increases at renewal.
Shortlists is built around the opposite of the first two.
Mid-contract? There's a bridge for that
If you're six months into a 12-month contract with Bullhorn, Vincere, Loxo or Atlas, you shouldn't have to pay two full subscriptions at once. Still in a contract with another CRM? Pay £40 per user per month until it ends. Book a call and we'll set it up. See how the bridge rate works.
Migration is free. Whether you're moving from Bullhorn, Vincere, Loxo, a spreadsheet, or a LinkedIn export, our technical team handles the migration for you. If you're moving from another CRM, book a call first. We set up your account so your trial runs while we move your data. Most migrations take 2–3 weeks end to end.
Frequently asked questions
Is the £79 really the full price, with no add-ons?
Yes. The £79 covers CRM, ATS, interview notetaker, client portal, BD Radar, mail merge and outreach, and 100 credits per seat each month, shared across your team. Every feature is included in All Access, with no add-on unlocks; teams of 10 or more get custom Enterprise pricing. If you need more credits than are included, you can top up at any time, and top-up credits never expire. That is the only variable.
Is there an annual contract?
No annual contract is required. Pay monthly and cancel any time, or pay annually upfront to save 15% and cancel the renewal any time. Either way, you keep access until the end of the period you've paid for. No refunds for part periods. Your data is always exportable, so you are never held in by a migration fee or a cancellation clause. That is a permanent commitment, not a launch promotion.
I am mid-contract with another CRM. What are my options?
Pay £40 per user per month until it ends. Book a call and we'll set it up. The aim is to make sure you are never paying two full subscriptions at once.
What does free migration mean in practice?
We handle the migration for you. If you're moving from another CRM, book a call first. We set up your account so your trial runs while we move your data. Most migrations take 2–3 weeks end to end. You export your data from your current CRM (Bullhorn, Vincere, Loxo, a spreadsheet, whatever you are using), send it to us, and we clean it and bring it into Shortlists. There is no fee and no external migration partner involved.
Does Shortlists work for agencies outside the UK?
The product is built for 3-to-10 seat UK recruitment agencies and that is where the current customer base sits. BD Radar scans globally and can be configured for other geographies. If you are outside the UK, ask about fit on the demo call before committing.
See it on your own data
Book a 20-minute call with our team. We'll walk you through Shortlists using data from your niche, answer your pricing questions, and map out a migration plan if you're mid-contract. No slide deck. No SDR gatekeeping.